The shower and faucet are well made. We’re in the middle of our renovation, however, we did a mock set up of the shower and have one problem. The adaptor or screw to the shower is short or not strong enough to hold the weight of the shower head..
I’m giving a two for the the lack of follow up and communication I’ve had with them. For my initial purchase, I had some questions and they were responsive. Now that there’s a problem, it has taken a few emails, which, I’ve included videos and pictures to explain the problem I’m having with the part. Apparently, I was informed via email that I would receive a one but I’m still waiting for it. I’ve sent an email again… no response.
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